Withdrawing From Your 5kbd8 Balance
When you want to pull money out, go to the withdrawal section in your account and pick the wallet you want to receive on — bKash, Nagad or Rocket. Enter the mobile number registered to that wallet and the amount you want. We check that the number matches your account record before processing, which keeps your money moving to the right place.
If your account has not completed identity verification yet, we will prompt you to do that before the first withdrawal goes through. Once cleared, the request enters the payout queue and you will see a status update in your account.
- Open the withdrawal screen — Go to your account section and tap Withdraw. You will see your current available balance and the wallets you can withdraw to.
- Enter your wallet number and amount — Type in your bKash, Nagad or Rocket mobile number and the amount you are withdrawing. Double-check the number before confirming.
- Complete any pending verification — If your account verification is not yet done, the system will pause here and ask you to upload your documents first.
- Track the status in your account — After submission, your withdrawal status is visible in the transaction history section. We update it as the payout moves through.