Reference

What Our Terms Cover

These terms are the agreement between you and 5kbd8 when you hold an account with us. They set out how you access the lobby on your phone, what we expect from your account wallet, and how bKash, Nagad and Rocket payments are handled once…

Account access rulesWallet and payment termsSupport contact pathsAvailability depends on local lawEligible regions only

Explore the Lobby Read FAQ

GETTING TERMS HELP

Ask Us About the Terms

Most terms questions are simple to settle, and you don't need a long email to get an answer. Reach the desk that matches your issue — the account team for access and verification, the wallet team for bKash, Nagad, Rocket or Upay transfers, and the general desk for anything about how these terms are written. Have your account number ready and tell us what you were doing when the problem started. If a payment reference is on your phone, share it in the same message so we can trace the transfer instead of asking you twice.

Account and Access Desk Use this path for login trouble, OTP problems, session sign-out or a question about whether your region is eligible under these terms.

Wallet and Payment Desk Send your bKash, Nagad, Rocket or Upay transaction reference here when a deposit has not landed or a wallet entry looks wrong.

Policy Clarity Desk Ask here if a clause reads unclear, if you want to know how a rule applies to you, or if you want a change made to your account record.

Where the Terms Apply

5kbd8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Whether you can hold an account depends on your local law and eligible regions, so read this section before you deposit anything. We write these terms for Bangladesh users who reach us on a phone browser or a mobile connection, and we keep the wording short

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so you can check it in one sitting. Your payment rails — bKash, Nagad, Rocket, Upay and bank transfer — are covered here as part of the account agreement, not as a separate promise. The account number you send money to is the one shown inside
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your wallet page; a transfer to any other number is not a payment to us. If you use a shared device, you are responsible for signing out of your session so nobody else can reach your wallet. We may revise these terms when payment rails or
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local rules change, and the version live on this page is the one that applies. Where a rule turns on your region, we say so rather than assume. Nothing on this page overrides the law that applies to you.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE IT

Records, Security and Your Requests

Running these terms honestly means keeping a record of what happened on your account and answering you when you ask about it. Your phone number, verification status and wallet entries are held so we can match a deposit to a transfer and settle any dispute later. We keep that record only as long as the account agreement and local rules require, then remove it. Sessions are tied to a one-time code sent to your number, so signing out on a shared handset actually ends access.

Account Records

Your verification details and wallet entries are stored so a bKash, Nagad or Rocket transfer can be traced and matched to you later.

Session Control

Each login needs a one-time code to your phone number, and you can end a session on a shared Android handset whenever you want.

Retention Limits

We hold your account record only for as long as the agreement and local rules ask, then clear it rather than keeping it indefinitely.

Change Requests

Ask for a copy of your record, a correction or a closure through the desks above and we reply in writing once it is done.

Common Questions on the Terms

These are the points readers raise most often about the agreement. If your question isn't here, the desks above will answer it directly — you don't need to guess from the wording.

Yes. The same agreement covers browser and app use on a mid-range Android handset, so the rules on account access, wallet entries and support hold whether you log in on mobile data or wifi at home.

Account availability depends on your local law and eligible regions, so we confirm eligibility during verification rather than promising blanket access. If your area is not eligible, we tell you before any bKash or Nagad transfer goes through.

We keep the minimum record that the agreement and local rules require, then clear the rest. You can ask for a copy of your record before closing, and we confirm the closure in writing once it is complete.

Send the wallet desk your bKash, Nagad, Rocket or Upay transaction reference. We match it against the account number shown in your wallet page, and a transfer sent to any other number sits outside these terms.

They can, when a payment rail or a local rule changes. The version on this page is the one that applies, so check it when you see a change notice inside your account rather than relying on an old copy.

Raise it through the account desk with your registered number and the detail you want changed. We verify the request against your session record before editing anything, then write back to confirm the correction.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

AccountRegister InfoKing Cricket Live InfoLegal

What Our Terms Cover

Ask Us About the Terms

Records, Security and Your Requests

Account Records

Session Control

Retention Limits

Change Requests

Common Questions on the Terms

01 Do these terms apply if I only use the site on my phone?

02 Can I open an account from anywhere in Bangladesh?

03 What happens to my wallet record if I close my account?

04 Who do I contact if a deposit doesn't show under these terms?

05 Can the terms change after I've opened my account?

06 How do I ask for a correction to my account details?

Terms & Conditions

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